Baggage and Customs at Shanghai Pudong International Airport (PVG)
At Shanghai Pudong International Airport, baggage and arrival procedures depend on your route, airline and whether you are entering China or connecting to another flight. Follow airport signs and instructions from immigration, customs and airline staff.
Baggage claim
- After passport control on an international arrival, follow the baggage-claim signs and check the flight information screens for your assigned carousel.
- For oversized baggage, follow airport signage or ask airport staff where to collect it.
- If your bag does not arrive, contact your operating airline or its baggage-service desk before leaving the airport and keep your baggage tag and claim reference.
Customs and entry requirements
Customs requirements depend on the goods you carry and the rules in force when you arrive. Check current Chinese customs guidance before travel and follow the instructions given at the airport. Do not rely on customs rules for another country.
Connecting flights
If you are transferring, follow the transfer signs and confirm with your airline whether your baggage is checked through to the final destination. Separate tickets may require baggage collection, immigration clearance and a new check-in, depending on your itinerary and entry eligibility.
Official help
For airport assistance, consult the Shanghai Airport Group website or contact the airport service hotline at +86 21 96990. Airline baggage allowances and compensation are handled by the airline.